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Terms & Conditions

• Offer valid only on vitamins, supplements, and tests.
• Thorne reserves the right to revise the pricing of its nutritional supplement products at any time and without advance notice.
• Thorne's nutritional supplement products are shipped according to the standard methods of shipping in place at the time.
• If a Thorne product is received in damaged condition, then it should be reported promptly to the Customer Service Department by sending an email to [email protected] or calling 800-226-1966.
• If a discrepancy exists between the quantity of items ordered and the quantity of items received, then Thorne should be notified within seven business days of receipt of the shipment.
• Product returns should be pre-approved by Thorne and received within 14 business days of authorization of the return. Please call Thorne's Customer Service Department at 800-228-1966 and speak with the Returns Agent for information about returning product.  You may also send an email to [email protected].
• A Return Authorization is required for a product return. The Return Authorization form should be visible on the outside of the shipping box or on the mailing label. Thorne can refuse to accept a returned product if the Return Authorization form is not visible.
• Thorne must receive a returned product before a credit for the returned product can be issued.
• There is a processing fee on returned products. The customer is responsible for shipping costs on returned products unless shipping costs are waived when the Return Authorization is approved.
• These Terms of Sale can be revised at any time should it be determined that it is in the best interests of Thorne to do so.
• Thorne HealthTech is a registered trademark of Thorne Research, Inc.