Military & Veterans News

VA launches single access point to all VA contact centers

U.S. Department of Veterans Affairs
Office of Public and Intergovernmental Affairs

WASHINGTON — The U.S. Department of Veterans Affairs (VA) announced today, the formal launch of 1-800-MyVA411 (1-800-698-2411), a single access point to all VA contact centers.

The number is available 24 hours-a-day, 365 days-a-year to serve Veterans, their families, caregivers and survivors.

Responding to Veteran feedback on the challenges of knowing the right number for VA assistance, 1-800-MyVA411, serves all members of the Veteran community seeking information or help. Veterans and their families can still  reach the Veterans Crisis Line directly at 1-800-273-8255 and pressing 1, by Chat or by texting 838255. The White House VA Hotline is also still available at 1-855-948-2311 for Veterans and their families to share compliments and concerns.

“1-800-MyVA411 is always the right number to reach VA and is a great example of the department’s customer service strategy in action,” said VA Secretary Robert Wilkie. “1-800-MyVA411 provides easy access to specialized contact centers as well as an option to immediately talk to a live agent.”

When dialing 1-800-MyVA411, callers have the option of pressing 0 to be immediately connected with a customer service agent to answer questions or provide a warm-handoff to the appropriate VA expert. 

During the pilot phase from Oct. 1, 2019–Sep. 31, 1-800-MyVA411 connected more than 1.3 million callers with VA contact centers and experts.

 1-800-MyVA411 provides information on:

  • COVID-19 updates.
  • Health care eligibility and enrollment.
  • VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and markers among others.
  • The nearest VA medical centers, benefits offices or cemeteries to Veterans, VA Medical Center operational updates and connection to VA Medical Center operators.
  • Directory assistance and technical support for www.VA.gov.
  • Debt and payment options.

For more information contact the Veterans Experience Office at [email protected]

###

Blog Tags:
Military and Veteran News

From Our Member Community

Scott Higgins Discounts & Benefits A Quarter-Millennium of Freedom: Honoring America’s 250th Anniversary History is unfolding right before our eyes. We are now officially less than a month away from July 4, 2026—the Semiquincentennial, or America’s 250th Anniversary. Two and a half centuries ago, a bold and unprecedented experiment in self-governance was born. As the nation prepares for this historic milestone, it is a time for profound reflection on how a fragile collection of colonies transformed into the world’s greatest beacon of liberty.
National Military Appreciation Month Discounts & Benefits National Military Appreciation Month & Memorial Day Military Discounts 2026 National Military Appreciation Month has come to a close. While we won't be adding new deals to this specific guide until next year, you can still explore the incredible special discounts we rounded up from top brands across the country. The celebrations may be over, but the savings don't have to be. To discover even more year-round benefits across categories like travel, shopping, and everyday expenses, check out the exclusive discounts available with WeSalute+ and more on our WeSalute Marketplace.

Join Our Community.
 

Yes, Get Me Started

Already a member? Login now.